سياسة الخصوصية | Privacy Policy

Information We Collect

• Registration data such as name, email address, and phone number when provided.
• Information you submit while using the platform or contacting us.
• Connected account data such as limited TikTok or other platform information after your authorization.

How We Use Information

• To operate the platform and improve its services and user experience.
• To enable connected social accounts and manage content or publishing according to granted permissions.
• To communicate with you regarding your account, support requests, or important updates.

TikTok and Connected Platform Data

• We may receive limited data from TikTok or connected platforms after your explicit authorization.
• We use this data only to provide requested features such as login, profile display, or publishing.
• We do not use your data beyond the service scope you approved.

Meta and WhatsApp Data

• We may use official Meta APIs such as WhatsApp Business API to manage conversations, automated replies, and business communication services.
• We may receive limited data related to WhatsApp Business accounts or connected services after your explicit authorization and granted permissions.
• We use this data only to provide the requested services within the platform and do not use it outside the scope of the approved features.

Cookies and Similar Technologies

We may use cookies or similar technologies to improve performance, remember your preferences, analyze platform usage, and provide a better and more stable experience.

Data Protection

• We take appropriate technical and administrative measures to protect your data from unauthorized access.
• We work to minimize access to sensitive data based on operational need.
• However, no internet-based system can be guaranteed to be 100% secure.

Sharing Information

• We do not sell your personal data.
• We may share data with technical service providers when needed to operate the platform or deliver requested features.
• We may disclose data when required by law or to protect our rights or the rights of users.

Data Retention

We retain data only for as long as necessary to fulfill the purposes described in this policy, or for the period required by law or regulatory obligations, after which it may be deleted or anonymized when appropriate.

Your Rights

• You may request access to, update, or correct your data.
• You may request removal of connected accounts or deletion of certain data where applicable.
• You may contact us regarding any privacy or data processing concern.

User Data Deletion

• You may request deletion of your personal data or account-related data at any time.
• To submit a data deletion request, please contact us at: support@almurshidai.com
• Please include enough account information so we can verify and process your request.
• We will review and process your deletion request within up to 7 business days unless a different period is required by law or regulation.

Policy Updates

We may update this Privacy Policy from time to time. Your continued use of the platform after changes are published constitutes acceptance of the updated version of this policy.

Contact Us

If you have any questions or requests related to privacy, personal data, or data deletion, you may contact us at:

Email: support@almurshidai.com